Totton Car Hire Privacy Policy

Data We Gather

We gather and manage various categories of personal data, including:

How We Handle Your Data

Your personal information serves these key purposes:

• Service Provision and Contract Fulfillment:
  • We handle the processing and management of your car rental bookings and contracts. This includes verifying your identity to confirm compliance with our rental criteria. We also oversee the procedures for vehicle collection and return, along with processing payments, deposits, and any applicable charges.
• Customer Engagement and Service Delivery:
  • We will send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out whenever you choose.
• Service Enhancement for Customer Benefit:
  • Assessing website interactions to refine user experience and functionality. Conducting research to improve our vehicle selection and service offerings.
• Regulatory Adherence in Totton:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange

Sharing Your Information

• Local Service Partners: Third-party companies assist us in providing services, including payment processing, IT support, and maintenance. They are required by contract to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Measures

We take necessary technical and organizational steps to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. Our approach incorporates encryption, access controls, secure servers, and routine security evaluations. Nonetheless, it is important to recognize that no method of internet transmission or electronic storage can guarantee complete security.

5. Data Storage Duration

We keep your personal information only for the time needed to achieve the purposes for which it was gathered, including compliance with legal, accounting, or reporting obligations. The duration for which information is retained will differ based on the specific type of data and the context in which it was processed.

Your Privacy Rights

Your rights under UK data protection law

• Access to Your Information: Obtain a copy of your personal information records.

To exercise your rights, please reach out using the information below.

Cookies and Tracking Policies

Our website utilizes cookies and related technologies to improve your browsing experience, analyze visitor traffic, and tailor content to your preferences. You have the option to adjust your cookie settings directly through your browser. This allows you to control how we collect and use information during your visits.

8. Updates to Policy

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be made available on this page, along with a new "Last Updated" date. We recommend checking this policy periodically to stay informed about how we protect your information.

Contact Information

For inquiries regarding our Privacy Policy or data practices, please reach out: